Privacy Policy

Kiplio LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines the types of information we collect from users of the Stickgen app (the "App"), how we use it, and the measures we take to safeguard it. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Photos

• The photos you upload to create custom stickers.
• The sticker designs generated by the App after processing.

1.2 Order Information

When you place an order for physical stickers, we collect:

• Shipping address and contact information.
• Payment information (processed securely through third-party payment providers).
• Order details including sticker designs and quantities.

1.3 Usage Data

We collect information about your use of the App, including interactions and feature usage, through Firebase Analytics (configured with default settings).

2. How We Use Your Information

We use the collected information for the following purposes:

• To process your photos and generate custom sticker designs using AI-powered tools.
• To fulfill and ship your physical sticker orders.
• To analyze App usage and improve performance with Firebase Analytics.
• To communicate with you about your orders and provide customer support.

3. How Your Information Is Stored and Shared

3.1 Storage

• Photos you upload are processed temporarily and deleted immediately after your sticker design is generated. We do not retain your original photos on our servers.
• Generated sticker designs may be stored temporarily to fulfill your orders.
• Order information is securely stored to process shipments and handle customer service inquiries.
• Usage data is securely stored using Firebase services.

3.2 Sharing

We may share your information with the following third parties:

• Firebase Services: For analytics and secure data storage.
  Firebase Privacy Policy: https://firebase.google.com/support/privacy
• Payment Processors: For secure payment processing (e.g., Stripe). Your payment information is handled directly by these providers and is not stored on our servers.
• Printing Partners: Shipping addresses and sticker designs are shared with our printing partners to fulfill physical orders.

We do not sell or rent your personal information to third parties.

4. Data Retention

- Photos are deleted immediately after processing is complete and are not stored on our servers.

- Order information is retained for as long as necessary to fulfill orders, handle returns, and comply with legal obligations.

- Usage data is retained as long as needed for analytics purposes or to improve the App.

5. Your Rights and Choices

You have the following rights regarding your data:

• Access and Correction: You can access and update your information through the App settings.
• Data Deletion: You can delete your account and associated data by contacting us. Please note that we may need to retain certain order information for legal and accounting purposes.
• Order History: You can request a copy of your order history by contacting our support team.

6. Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, or destruction. This includes encryption of data in transit and at rest, and secure processing of payment information through PCI-compliant providers. Despite these measures, no system can be entirely secure, and we cannot guarantee the absolute security of your data.

7. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy within the App and updating the "Effective Date" at the top of this document.

9. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at: